Public Offer for the Provision of Services

1.1

The preamble of this Agreement is an integral part thereof.

1.2

In accordance with Articles 633, 641, and 642 of the Civil Code of Ukraine, this Agreement is public, and its terms are identical for all Customers.

1.3

The moment of full and unconditional acceptance by the Customer of the Service Provider's offer to enter into this Agreement (acceptance of the offer) is deemed to be the placement of an Order on the website https://mm-medic.com (hereinafter referred to as the "Website") or the payment for the Order.

1.4

By entering into this Agreement, the Customer confirms that they are fully aware of and agree to all its terms. If the Customer does not agree to the terms of this Agreement, they should not place an Order on the Website.

1.5

This Agreement governs exclusively the provision of services. The sale and purchase of physical products is governed by a separate public offer agreement posted on the Website.

3.1

The Service Provider undertakes to provide the Customer with Services, and the Customer undertakes to pay for and accept the Services under the terms of this Agreement.

3.2

This Agreement governs the provision of the following types of Services:

• organization and conduct of Events: seminars, webinars, conferences, and courses;
• provision of access to Digital Products: treatment protocols and other educational digital content.

3.3

Digital Products (treatment protocols) are of an exclusively advisory and educational nature and do not constitute direct medical prescriptions. The use of information contained in Digital Products is at the Customer's own discretion and responsibility.

3.4

The provision of Services is carried out in accordance with the Law of Ukraine "On Digital Content and Digital Services" No. 3321-IX and the Law of Ukraine "On Consumer Rights Protection" No. 3153-IX.

4.1

Registration for Events and placement of Orders for Digital Products is carried out exclusively through the Website.

4.2

To place an Order, the Customer:

1. Selects a Service from the list presented on the Website.
2. Completes the registration form, providing complete and accurate information: surname, first name, and patronymic; contact phone number; email address.
3. Confirms they have read the terms of this Agreement.
4. Makes payment for the Order.

4.3

The Customer bears full responsibility for the accuracy and completeness of the data provided when placing an Order.

4.4

The Service Provider has the right to refuse to process an Order if there are reasonable grounds to believe that the information provided by the Customer is inaccurate or incomplete.

5.1

Service prices are listed on the Website in the national currency of Ukraine—the hryvnia (UAH).

5.2

Service prices include all taxes required by law.

5.3

Payment for Services is made by the Customer as a 100% prepayment through the LiqPay payment system integrated into the Website.

5.4

The Customer's payment obligation for the Service is deemed fulfilled from the moment the Service Provider receives confirmation from the LiqPay payment system that funds have been successfully debited from the Customer's account.

5.5

The Service Provider has the right to unilaterally change Service prices. Price changes do not apply to Orders already paid for by the Customer.

6.1. Events (seminars, webinars, conferences, courses)

6.1.1

Information about Events (date, time, venue or platform, program, and participation fee) is posted on the Website.

6.1.2

Registration for an Event is carried out exclusively through the Website by placing an Order and making payment.

6.1.3

The service of organizing and conducting an Event is deemed provided from the moment the Event actually takes place.

6.1.4

The Service Provider undertakes to conduct the Event in accordance with the program announced on the Website. The Service Provider reserves the right to amend the Event program, notifying Customers in advance.

6.1.5

The Service Provider reserves the right to change the date, time, or venue of an Event, notifying Customers no fewer than 3 (three) calendar days before the scheduled date, except in cases of force majeure.

6.2. Digital Products (treatment protocols)

6.2.1

After payment, the Customer is automatically granted access to the Digital Product through the personal account (private page) on the Website.

6.2.2

The service of providing access to a Digital Product is deemed provided from the moment the Customer is given the technical capability to access the Digital Product through the personal account on the Website. In accordance with the Law of Ukraine "On Digital Content and Digital Services" No. 3321-IX, the moment of providing digital content is the moment the digital content becomes available to the Customer.

6.2.3

The Customer's access to the purchased Digital Product is unlimited in duration.

6.2.4

The number of downloads of the Digital Product by the Customer is not limited.

7.1. Cancellation of an Event by the Service Provider

7.1.1

In the event of cancellation of an Event initiated by the Service Provider, the Service Provider undertakes to refund the Customer in full within 14 (fourteen) calendar days of the cancellation decision.

7.1.2

Refunds are issued by the same method used for payment, unless otherwise agreed with the Customer.

7.2. Customer's Failure to Attend the Event

7.2.1

If the Customer registered and paid for participation in an Event but did not attend the Event, which took place at the scheduled time and venue, no refund is issued.

7.2.2

The Service is deemed duly provided, as the Service Provider ensured the Customer had the opportunity to participate in the Event.

7.3. Digital Products

7.3.1

Given the specific nature of Digital Products, access to which is granted automatically upon payment, and taking into account the provisions of the Law of Ukraine "On Consumer Rights Protection" No. 3153-IX regarding digital content, refunds for Digital Products are not issued after the Customer has been granted access to the respective Digital Product.

7.3.2

By placing an Order for a Digital Product, the Customer gives their explicit consent to the immediate provision of digital content and confirms that they are aware of the forfeiture of the right to withdraw from the Agreement with respect to this Order after access to the Digital Product is granted. The Customer's consent is recorded by checking the appropriate checkbox in the confirmation pop-up when processing payment on the Website.

8.1

All Event materials (presentations, handouts, audio and video recordings, methodological materials, etc.), as well as Digital Products, are intellectual property of the Service Provider and/or its partners and are protected under the current legislation of Ukraine.

8.2

During Events, participants are prohibited from making audio, video, or photographic recordings, or otherwise recording or copying Event materials without the prior written permission of the Service Provider.

8.3

The Customer is prohibited from:

• copying, reproducing, distributing, or transferring Digital Products or parts thereof to third parties;
• providing access to the personal account or Digital Products to third parties;
• using Digital Products or Event materials for commercial purposes without the written permission of the Service Provider;
• removing or altering copyright or trademark notices.

8.4

In the event of a breach by the Customer of the provisions of this section, the Service Provider reserves the right to restrict or terminate the Customer's access to Digital Products without a refund, as well as to claim compensation for damages incurred.

9.1

Participants who complete the full program of an Event are issued participant certificates.

9.2

Certificates are issued in paper and electronic form.

9.3

A certificate confirms the Customer's participation in the respective Event and completion of its program.

9.4

The organization and conduct of Events (seminars, webinars, conferences, courses) by the Service Provider does not constitute educational activity within the meaning of the Law of Ukraine "On Education" and does not require an educational activity license. Events are of an informational, advisory, and scientific-practical nature, and participant certificates are not educational credentials.

10.1

The Service Provider is obligated to:

• comply with the terms of this Agreement;
• provide the Customer with Services in accordance with the placed Order and the terms of this Agreement;
• ensure the proper organization and conduct of Events in accordance with the announced program;
• ensure the technical capability for the Customer to access purchased Digital Products through the personal account on the Website;
• ensure the confidentiality of the Customer's personal data.

10.2

The Service Provider has the right to:

• unilaterally amend this Agreement by publishing a new version on the Website;
• change the date, time, venue, or format of an Event with prior notice to Customers;
• engage third parties to fulfill its obligations (lecturers, speakers, technical specialists);
• restrict or terminate the Customer's access to Digital Products if the Customer violates the terms of this Agreement.

10.3

The Customer is obligated to:

• make timely payment for the Services under the terms of this Agreement;
• provide accurate information when placing an Order;
• comply with the Event participation rules established by the Service Provider;
• not infringe the intellectual property rights of the Service Provider;
• not copy, distribute, or transfer Digital Products and Event materials to third parties.

10.4

The Customer has the right to:

• demand that the Service Provider fulfill the terms of this Agreement;
• receive complete and accurate information about the Services;
• receive a participation certificate upon completion of the full Event program;
• unlimited access to purchased Digital Products through the personal account on the Website.

11.1

The Parties bear liability for non-performance or improper performance of the terms of this Agreement in accordance with this Agreement and the current legislation of Ukraine, including the Law of Ukraine "On Consumer Rights Protection" No. 3153-IX.

11.2

The Service Provider is not liable for:

• the inability to provide Services caused by technical failures on the Customer's side (lack of internet access, equipment malfunction, etc.);
• the results of the Customer's practical application of information obtained during Events or from Digital Products;
• the consequences of using Digital Products, which are of an advisory and educational nature.

11.3

Before filing a court action, the Customer must send a written claim to the Service Provider at the email address specified in Section 14 of this Agreement. The claim is reviewed by the Service Provider within 14 (fourteen) calendar days of its receipt.

11.4

All disputes arising between the Customer and the Service Provider are resolved through negotiation.

11.5

If no agreement is reached through negotiation and the claims procedure, the dispute is referred to a court in accordance with the current legislation of Ukraine.

12.1

By accepting this offer, the Customer, as a personal data subject, gives their voluntary and informed consent to the collection and processing of their personal data by the Service Provider in accordance with the Law of Ukraine "On Personal Data Protection."

12.2

The Customer's personal data is processed for the following purposes: Customer identification, Order placement and fulfillment, payment processing, providing access to Digital Products, and communicating with the Customer.

12.3

Detailed conditions for the processing, storage, and protection of personal data are set out in the Privacy Policy posted on the Website, which is an integral part of this Agreement.

12.4

The Service Provider has the right to transfer the Customer's personal data to third parties solely to the extent necessary for Order fulfillment (including to financial institutions and payment systems for payment processing).

13.1

This Agreement takes effect from the moment of its acceptance by the Customer and remains in force until full performance of the Parties' obligations.

13.2

Parties released from liability for non-fulfillment or improper fulfillment of obligations under this Contract in case of force majeure circumstances that did not exist at time of Contract conclusion and arose beyond Parties' control.

13.3

The Service Provider reserves the right to unilaterally amend this Agreement. The new version of the Agreement takes effect from the moment of its publication on the Website and applies to Orders placed after such publication.

13.4

All legal relations arising from this Contract or related to it governed by current legislation of Ukraine.